Help with placing or canceling an order

The following information applies to desktop software purchased directly from Quark customer service. For information about purchasing Quark® products through an independent retailer, contact the retailer’s customer service group for payment, shipping, and return information.

If you have any questions about your online order, please call Digital River at (952) 908-4093.

Payment options

Accepted forms of payment when purchasing directly from Quark

Shipping information

Delivery options for upgrades or full products purchased from Quark

Order status

How to check the status of an order placed with Quark in North America

Canceling an order

What to do if you need to cancel an order placed with Quark

Returns

What to do if you need to return a product purchased from Quark